Job Opportunity: Outreach and Education Technician at the City of Lethbridge

View the position description here.

The City of Lethbridge ( proudly acknowledges that we are located at the heart of Siksikaitsitapi (Blackfoot) Territory, home of Kainai, Piikani, Siksika and Amskapi Piikani (Montana, USA) First Nations. Lethbridge is also located within the Métis Nation of Alberta, Region III. The City of Lethbridge recognizes the diversity of our community and is working to ensure programs, services, facilities, and employment opportunities are inclusive to all people. Lethbridge is southwestern Alberta’s largest community, close to the Rocky Mountains and strategically located two hours south of Calgary. We are home to just over 101,000 residents and two major post-secondary institutions — the University of Lethbridge and Lethbridge College. Thanks to its location under the big skies of the prairies, Lethbridge enjoys a climate of mild winters and warm, sun-soaked summers.

Our Waste and Recycling Utility Department has an opening for an Outreach and Education Technician. As part of the Infrastructure Services group, you will be joining a dedicated group of professionals with a passion for  our environment, that are focused on customer needs, tangible, effective results and maintaining a supportive team environment.

WAGE: $37.10 per hour

HOURS OF WORK: 37.5 hours per week


This position will support the Waste & Recycling Utility department with a primary focus on outreach and education, including the new Industrial, Commercial, and Institutional Waste Strategy. Work will include data gathering, research, solution development, performance reporting, project management support, customer assistance/outreach support, and other technical and general duties. The responsibilities can be described as follows:

  • Establish and maintain effective and collaborative working relationships with staff, City Officials, governmental agencies, developers, contractors, and the public
  • Update Manager and other team members on program status, opportunities, and challenges
  • Organize, plan and execute regular outreach activities and programming for the Waste & Recycling Services Department.
  • Promoting environmentally responsible actions through presentations, phone calls, face-to-face meetings, and networking
  • Organize and lead public events and meeting with community members as a representative of the City of Lethbridge
  • Responsible design, creation, and maintenance of communications materials
  • Direct and oversee outsourced work performed by external contractors/vendors
  • Compiling & analyzing communications information, data, and reporting out of key performance indicators
  • Project management including research, planning, scheduling, organizing, analyzing, report writing, communicating with stakeholders, making recommendations
  • Ability to clearly define business objectives and analytical skills to identify issues, weigh competing considerations, and confidently make decisions and recommendations
  • Preparation and presentation of written and oral reports on specific waste-related topics
  • Support for other Waste & Recycling Services department activities, programs, projects, and initiatives
  • Providing outreach support and ICI customer assistance. This will include leading participation in the activities that support the strategy with educational promotions, information and content development, and researching successful techniques.


  • 2 years of post-secondary education in Environmental Science, Management, or Communications.
  • Experience in complex spreadsheet application and technical data analysis
  • Demonstrated experience in the areas of customer service, working in a team environment
  • Working knowledge about waste and recycling issues and processes is mandatory
  • Technical & public writing skills for the creation of supporting materials for stakeholder reporting and information dissemination.
  • Proficient in Microsoft Word, Excel, PowerPoint (or other presentation software), design or publishing software (example: Adobe Design programs, MS Publisher)
  • Ability to conduct research and analyze technical data, and present recommendations from the results
  • Demonstrated excellent interpersonal skills that will result in effective working relationships & a team environment
  • Project and change management implementation experience
  • Community-Based Social Marketing knowledge and experience
  • Ability to work independently and focus on priorities among multiple assignments
  • Friendly, open-minded, respectful communication style to talk tactfully with difficult people, internally and externally
  • A valid, class 5 Operator’s license

We are looking for a results-oriented team member who demonstrates professionalism and is committed to providing exemplary public service.

For further information on this opportunity, please contact:

Leslie Burke, Education & Community Initiatives Specialist at 403-635-6762 or

Qualified candidates are invited to submit their resume with cover letter, online at:

Closing Date:  January 31, 2022, at 11:59 p.m.

All candidates are thanked in advance for their interest.
Only individuals selected for interviews will be contacted.

CUPE Local 70

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